Answers to Your Carpet Cleaning Questions
Why is CitruSolution the best carpet cleaning company in Chicago?
We offer a cleaner, healthier, and more effective solution to your carpet cleaning needs over the competition. We add an antimicrobial to our CitruSolution to fight mildew, provide allergy relief, and reduce residue from dust mites. Our exclusive process doesn’t use chemicals, water, or soap to “clean.” Sudsy steam cleaning actually attracts dirt and invites mildew.
Last not least, we never charge extra for tough-to-clean spots.
How much do your carpet cleaning services cost?
We are glad to provide you a quote, which will reflect exactly how much you’re charged! We don’t charge extra for stains, add-on services, or textiles like wool or berber. Our quote — or exactimate — includes the full-service clean. With CitruSolution, you can expect honesty, not surcharges.
Why is CitruSolution the best carpet cleaning company in Chicago for removing pet stains?
It seems like our pets may not have the same enthusiasm about clean carpets that we do. Luckily, our stain removal process eliminates 99% of germs and bacteria when combined with antimicrobial solution.
If you have stains before it’s time for your biannual visit, skip the foamy off-the-shelf sprays. Use a 50/50 solution of white vinegar and water to clean the spot, and allow to dry. After the area has dried, finish the job with our CitruSpotter Stain Remover, which we provide free with every visit.
My friends are coming into town for the Chicago Blues Festival, and carpet stains that were cleaned six months ago are already coming back. Why do the old spots in my carpet keep reappearing?
Old spots return for one of two reasons. For one, the sticky substances that are in household spot cleaners re-attracts dirt and debris, making the spot seem to reappear. Alternatively, it could be caused by the soapy products often used in traditional carpet cleaners. For problem areas, carpet cleaners typically apply extra soap, but the residue attracts more dirt!
We leave our CitruSolution spot cleaner for any sudden mishaps, and you can always call us, whether for advice or for an appointment!
Does your team move my furniture before cleaning?
We ask that our customers move their own furniture, preferably to floor space that won’t be cleaned. Our cleaners can always lend a hand if you’re having trouble with an item, but we’re not trained movers!
What are some of the most important health benefits of having clean carpets?
The CitruSolution process leaves carpets more than clean. Our solution contains d-Limonene, a naturally-occurring cleaner extracted from the peels of lemons, grapefruit, and oranges. D-Limonene kills dust mites and other common allergens to preserve your family’s respiratory health.
THE EPA LISTS INDOOR AIR QUALITY, OR IAQ, AS THE 4TH LARGEST ENVIRONMENTAL THREAT TO THE U.S.
Most people in America spend a whopping 90% of their time indoors. Pollutants may be 200% to 500% higher indoors than outdoors, and that counts for cities with a lot of air pollution. According to the Chicago Sun Times, Chicago’s air quality received an F rating by the American Lung Association, and that’s just outside. Inside, dust mites live off of the gunk deep down in the carpet. Your carpet may not look dirty, but your lungs can tell the difference! Give your home an A Rating with CitruSolution Carpet Cleaning of Chicago!
Every time someone walks on your rug or carpet, pollutants are released into the air. If anyone is home, the average home will always have these particulates in the air, because they can stay airborne for more than an hour. Carpet cleaning is a health issue first, an aesthetic issue second.
So what’s all the hype about dust mites? Do you have pointers for dealing with them?
Dust mite allergens affect everybody. Health organizations, renowned universities, and the EPA warn us against the negative effects of dust mite exposure. Dust mites play a role in many asthma cases, and the associated allergens can contribute to hay fever and other allergic ailments.
Most people share their homes with common house dust mites, which are microscopic arachnids, in the same family as ticks and spiders.
Dust mites live off of the human skin that we naturally shed daily. They live in our upholstery, rugs, bedding, and clothes. Most homes have millions of living and dead dust mites, so the air in most homes circulates dust mite skins, dust mite feces, human skin, living and dead dust mites. Yikes.
To help eliminate dust mites, avoid allergens, and make our homes healthier, take the following steps:
- VACUUM! Vacuum a lot. When you vacuum your carpets and hard surfaces, you eliminate both dead and living dust mites, as well as their source of food: dead skin.
- Clean carpets, rugs, and upholstery! CitruSolution contains d-Limonene, a naturally occurring extract of citrus peels that has been proven to destroy dust mites and many other common allergens that cause respiratory distress.
- Decrease the level of humidity in your home. Dust mites can only live in humidity higher than 50%, and thrive in humidity over 70%. Deprive them of water by dehumidifying.
- Clean your bed linens in hot water at least once weekly.
What is the dark stuff under my doors and on my baseboards?
The dark substance on the bottom of your walls and doors is residue from your carpet called “air infiltration.” The fibers act as a filter to remove dirt and other pollutants out of the air in your house. You can keep it from building up with regular vacuuming, but sealing air ducts and using electrostatic air filters helps, too.
Which household spot cleaner should we use?
Unfortunately, most household cleaners are expensive, don’t work very well, and the soap they use can attract dirt and make spots worse. If you don’t have any CitruSolution spot cleaner on hand, mix a solution of 50/50 white vinegar and water. If you need more specific help, just give us a ring!
I used CitruSolution before I moved to Chicago. Is it the same company?
Yes! CitruSolution of Chicago offers the same excellent fast-drying process at all of its franchises. There is a good reason you’re seeing more CitruSolution locations: we get great results and provide loyal customer service!
My friend at Ridge Country Club said she got her carpet cleaned and her daughter started feeling better. Can your CitruSolution carpet cleaning process really alleviate allergy symptoms?
Definitely. We’re always proud to hear that our carpet cleaning service improves respiratory health, whether by reducing asthma or allergy symptoms.
The Allergy and Asthma Foundation of America (AAFA) states that 1 out of 5 adults and children suffer from allergies, and our CitruSolution cleaner destroys many common allergens. When our natural active ingredient, d-Limonene, combines with an environmentally-friendly antimicrobial, we have an extremely effective weapon against issues that affect indoor air quality.
I’m a property manager in Highland Park and I run a tight ship. Can you deliver full-service carpet cleaning at condo associations and apartment buildings?
We have the expertise, team-power, and service necessary to provide for the largest rental communities in Chicago. Carpet and upholstery cleaning is vital to the health of the community, and we cover properties of all sizes.